Assessment Resource
| ID | INDIGO-ARES-0144 |
|---|---|
| Assessment Resource - Status | PUBLIC |
| Assessment Resource - Name | European foundation for quality management |
| Assessment Resource - Who? - Public Sector | NO |
| Assessment Resource - Who? - Private Sector | YES |
| Assessment Resource - Who? - Third Sector | NO |
| Assessment Resource - Output Format - Agnostic | NO |
| Assessment Resource - Output Format - Monetary Valuation | NO |
| Assessment Resource - Output Format - Non-monetary quant index | NO |
| Assessment Resource - Output Format - Ordinal | NO |
| Assessment Resource - Output Format - Qualitative only | YES |
| Assessment Resource - Output Format - Quant but no index | NO |
| Assessment Resource - Time frame? - Ongoing | YES |
| Assessment Resource - Time frame? - Prospective | NO |
| Assessment Resource - Time frame? - Retrospective | NO |
| Assessment Resource - Scale? - Agnostic | NO |
| Assessment Resource - Scale? - Micro | NO |
| Assessment Resource - Scale? - Meso | YES |
| Assessment Resource - Scale? - Macro | NO |
| Assessment Resource - Impact Goal - Agnostic | NO |
| Assessment Resource - Impact Goal - Defence | NO |
| Assessment Resource - Impact Goal - Democracy | NO |
| Assessment Resource - Impact Goal - Development/ Poverty Reduction | NO |
| Assessment Resource - Impact Goal - Education | NO |
| Assessment Resource - Impact Goal - Employment/ Financial well-being | NO |
| Assessment Resource - Impact Goal - Health | NO |
| Assessment Resource - Impact Goal - Housing | NO |
| Assessment Resource - Impact Goal - Local rejuvenation | YES |
| Assessment Resource - Impact Goal - SDG oriented | YES |
| Assessment Resource - Impact Goal - Social impact | YES |
| Assessment Resource - Impact Goal - Sustainability/ Eco | NO |
| Assessment Resource - Impact Goal - Well-being | NO |
| Assessment Resource - Type - Case Study | NO |
| Assessment Resource - Type - Classification | NO |
| Assessment Resource - Type - Consultancy | NO |
| Assessment Resource - Type - Framework | NO |
| Assessment Resource - Type - Guide | NO |
| Assessment Resource - Type - Dataset | NO |
| Assessment Resource - Type - Principles | NO |
| Assessment Resource - Type - Reporting Standards | YES |
| Assessment Resource - Type - Resource Repository or Summary | NO |
| Assessment Resource - Type - Tool | NO |
| Assessment Resource - Type - Training Programme | NO |
| Assessment Resource - Sourcing? - Agnostic | NO |
| Assessment Resource - Sourcing? - Outsource to Vendor | YES |
| Assessment Resource - Sourcing? - Paid tool | YES |
| Assessment Resource - Sourcing? - Proprietary in-house | NO |
| Assessment Resource - Sourcing? - Self-driven | NO |
| Assessment Resource - Method? - Attribution | YES |
| Assessment Resource - Method? - Diff-in-Diff statistical analysis | NO |
| Assessment Resource - Method? - Ex-ante projections | NO |
| Assessment Resource - Method? - Focus Groups | NO |
| Assessment Resource - Method? - Framework agnostic | NO |
| Assessment Resource - Method? - Interviews | NO |
| Assessment Resource - Method? - Mission Alignment | YES |
| Assessment Resource - Method? - Observation | YES |
| Assessment Resource - Method? - Operational Data | NO |
| Assessment Resource - Method? - RCTs | NO |
| Assessment Resource - Method? - Surveys | NO |
| Assessment Resource - Method? - Theory of Change | NO |
| Assessment Resource - Method? - Before and After | NO |
| Assessment Resource - Used in sectors? - Charity | NO |
| Assessment Resource - Used in sectors? - CSR | YES |
| Assessment Resource - Used in sectors? - Development | NO |
| Assessment Resource - Used in sectors? - Governance/ Policy | NO |
| Assessment Resource - Used in sectors? - Green Book | NO |
| Assessment Resource - Used in sectors? - Healthcare | NO |
| Assessment Resource - Used in sectors? - Housing | NO |
| Assessment Resource - Used in sectors? - IGOs | NO |
| Assessment Resource - Used in sectors? - Impact investing | NO |
| Assessment Resource - Used in sectors? - Microfinance | NO |
| Assessment Resource - Used in sectors? - SIBs | NO |
| Assessment Resource - Used in sectors? - Social Enterprises | NO |
| Assessment Resource - Used in sectors? - Sustainability/ Eco | NO |
| Assessment Resource - Used in sectors? - Developed Countries | NO |
| Assessment Resource - Used in sectors? - Developing Countries | NO |
| Assessment Resource - Internal / External? - Internal | YES |
| Assessment Resource - Internal / External? - External | NO |
| Assessment Resource - Leader | European foundation for quality management (EFQM) with British Quality Foundation (BQF) |
| Assessment Resource - Purpose | To help community organizations assessing strengths and areas of improvements in their efforts toward the social mission. |
| Assessment Resource - Content | There are nine criteria separated into Enablers and Results. The Enablers are concerned with how an organization conducts itself, how it manages its staff and resources, how it plans its strategy and how it reviews and monitors key processes (1) Leadership; (2) People; (3) Policy and strategy; (4) Partnership and resources; (5) Processes. The results are what it achieves (6) People results; (7) Customer results; (8) Society results; (9) key performance results. Each of them is subdivided to describe in more detail the concept of Excellence in each area. |
| Assessment Resource - Link | https://www.efqm.org/index.php/efqm-model/ |